Privacy Policy

1. Data Controller

The data controller is WIDE, operating WizPixel EU at eu.wizpixel.com. For privacy enquiries: privacy@wizpixel.com

2. Data We Collect

We collect only data you voluntarily provide through our contact form: full name, email address, service requested, project details, and submission timestamp. We do not use cookies, tracking pixels, analytics scripts, or any third-party tracking technology on this website.

3. Purpose and Legal Basis

Your data is processed for pre-contractual measures (Art. 6(1)(b) GDPR), contractual performance (Art. 6(1)(b) GDPR), and legal obligations including tax record retention (Art. 6(1)(c) GDPR).

4. Data Retention

Enquiries not resulting in a contract are deleted within 12 months. Contract-related data is retained for the period required by applicable fiscal law (typically 10 years in the EU).

5. File Uploads

Footage uploaded via upload.eu.wizpixel.com is used exclusively for the contracted editing service and deleted within 30 days of project delivery unless otherwise agreed in writing. Files are stored on EU-based servers.

6. Data Sharing

We do not sell or share your data for marketing purposes. Data may be accessed by technical service providers bound by processing agreements, accounting professionals, and government authorities where required by law.

7. Your Rights (GDPR)

You have the right to access, rectification, erasure, restriction, portability, objection, and to lodge a complaint with your national data protection authority. Contact privacy@wizpixel.com. We respond within 30 days.

8. Security

All connections are encrypted via HTTPS/TLS. We implement appropriate technical and organisational measures to protect your personal data.

9. Changes

Updates will be published on this page with a revised date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact

WizPixel EU, operated by WIDE
privacy@wizpixel.com